What Do You Look for in a Senior Home Care Provider?

As the baby boomer population continues to age, so does the need for elderly care.  In today’s hectic world, it is difficult for children to fit taking care of their parents in their busy schedule.  Usually mom and dad both are working and that leaves very little time where they can take care of their parents.  Nursing homes are expensive and invasive, so the option of having a senior care provider come to the home is becoming much more popular.   There are a few things you should look for to find the best home care providerhomecare for your aging loved ones.

Services

As you search for a good 24 hour home care provider, you want to make sure that they can provide the specific service that your loved one will need.  Whether it’s just help with getting the correct medications to complete assistance with daily activities, find the care provider that best fits the requirements.  Here are some good questions to ask:

  • Do you provide 24 hour service if needed?
  • What kind of improvement plan do you offer for your patients?
  • What type of care do you specialize in?
  • How does the company deal with employees that provide poor service?
  • Is there a back-up employee that can come if the provider is sick or unable to make it?
  • Why are you a better choice than the other companies?

Qualifications and Reputation

You always want to find out the reputation of the care provider you are considering.  Ask them for references and make sure to contact them to see what they say.  Also ask around town to see if anyone may have some experience with them, for that would be a more reputable source.  It is not a bad idea to check with the better business bureau to see if there are any outstanding complaints against the company. Here are some questions you can ask to get to know their reputation better:

  • Are you certified with the state and what kind of degrees do your providers have?
  • Is there any kind of screening they go through, like a background and drug check?
  • How do you monitor care?
  • What are the most patients a provider is allowed to care for?
  • Are you providers required to work so many hours per week?
  • How long have you been in business?

Cost

The third thing to consider is the cost of the care.  See if they will accept your insurance and what options do they have available for pay.  Here are some good questions to ask them regarding cost:

  • Do you provide in writing your services and the fees associated with them?
  • How does the billing process work?
  • What kind of costs can I expect with the type of care my loved one needs?

The answers to these questions will help you determine which provider is the best for your loved one.  Make sure to interview at least two or three companies to get a good feel of which one to hire.  You can find a list in your area by contacting your local ombudsman and searching through various resources like the phone book, online, and the library.  Remember that it is very important to do your homework on finding the best provider, for your loved one deserves the best.

Comments are closed.